Shipping Policy

Welcome to our website. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing Time
  • All orders are processed within 1–3 business days after confirmation of payment.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festivals, sales, or high-order volume periods, processing time may be slightly delayed.

Shipping Coverage

  • We currently ship across India.
  • Shipping availability depends on courier serviceability in your area.

Estimated Delivery Time

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 4–7 business days
  • Remote Areas: 5–10 business days

Delivery timelines are estimated and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on order value and delivery location.
  • Free shipping may be available on selected products or minimum order values during promotional offers.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via Email, SMS, or WhatsApp.
  • Customers can track their orders using the provided tracking details.

Incorrect Address

  • Please ensure that the shipping address and contact details are correct while placing the order.
  • We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 24 hours of delivery with proper photos/videos.
  • In case of lost shipments, we will coordinate with the courier partner to resolve the issue as soon as possible.

Delivery Delays

  • Delivery may be delayed due to:
    • Natural disasters
    • Weather conditions
    • Public holidays
    • Courier partner issues
    • High seasonal demand

We appreciate your patience in such situations.

Contact Us

If you have any questions regarding shipping, feel free to contact us:

  • Email: urjart78@gmail.com
  • Phone: +919429406026
  • Working Hours: Monday to Saturday, 09:00 AM to 7:00 PM

At Urjart, our mission is to bring creativity and happiness into people’s lives through art and craft. We believe that art is a way to express feelings, share joy, and make the world more colorful.

We want to support and inspire all artists, crafters, and creative minds to follow their passion and make beautiful things. Whether it’s painting, handmade décor, or fun DIY projects — we are here to help you create and enjoy.

✨ “Spread Colors, Spread Happiness!” — this is not just our tagline, it’s what we truly believe in.
With our products, ideas, and creative community, we aim to make everyone smile through the power of art.